Hospitality Industry

The new Collective Agreement of the Bargaining Council for Restaurants, Catering, and Allied Trades (BCRCAT) in Johannesburg was released on April 26, 2024. This development aims to update and enhance […]

Employers, especially those involved in the hospitality and service industry, are understandably considerate of clients’ perceptions of their service and employees’ conduct towards their clientele. Since the turn of the